At Gopala Ayurveda we make every effort to ensure that delivery and receipt of your goods is as stress-free as possible. To facilitate that, we will keep in touch with you at various stages of the ordering and shipping. All orders are shipped out from our global distribution center in New Delhi, India.
As soon as an order is authorized for payment, you will receive an e-mail confirmation of your order. This confirmation will indicate your order number that you can refer to for checking the status of your order.
Total Delivery Time = Time to Process Order + Time in Transit.
All Orders below US $50 value are shipped via Standard Registered Airmail Post which typically takes 10-14 business days in delivery to most countries (please refer to the table below for country wise estimated delivery time). Registered Airmail does not provide periodic online status updates at every check point like FedEx / DHL. The tracking information is only updated upon dispatch and arrival in the destination country, on the local post office website.
All Orders above US $50 value are shipped either via DHL, FedEx or Priority Airmail (with complete web tracking). The shipment method we choose (DHL, FedEx or Airmail) will depend upon the nature of the products ordered. DHL and FedEx take about 4-7 days for delivery, whereas Priority Airmail takes about 10 mailing days to deliver.
*Please note: DHL / FedEx service is not available for the following countries –
Russia, Brazil, Argentina, Mexico, Barbados, Belarus, Chile, Colombia, Peru, Ukraine, Trinidad and Tobago, Bulgaria, Romania, Bosnia and Herzegovina, Macedonia, Turkey, Serbia, Guadeloupe.
Orders received from the above mentioned countries will be shipped via Airmail Post only.
COUNTRIES DELIVERY TIME ESTIMATE (Via Registered Airmail Post)
USA - 48 contiguous States 12-18 days
USA - Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands 16-21 days
UK Mainland 8-14 days
UK Ireland 12-21 days
UK Northern Ireland and British Isles 14-21 Days
Canada 18-27 days
Australia & New Zealand 14-21 Days
Japan 8-14 days
France, Belgium, Netherlands, Switzerland, Austria, Luxemburg, Spain, Greece 12-18 Days
Sweden, Denmark, Finland 16-21 Days
*Germany and Italy Only Orders above $40 will be processed and dispatched via DHL with estimated delivery time of 4-7 days
Poland, Hungary, Czech Republic, Croatia, Romania, Bulgaria, Latvia, Cyprus 14-21 Days
Slovenia, Slovakia, Lithuania, Moldova, Serbia, Macedonia, Bosnia 18-27 days
Kazakhstan, Ukraine 16-24 Days
Russia, Azerbaijan, Belarus, Armenia 30 to 45 days
Israel, Turkey 21-30 days
UAE, Saudi Arabia, Kuwait, Lebanon, Qatar, Oman, Bahrain, Iran 12-18 days
South Africa 18-27 days
Singapore, Hong Kong, Malaysia, China, Taiwan 10-16 days
Thailand, Indonesia, Philippines, South Korea 14-21 days
Sri Lanka, Pakistan, Nepal, Bangadesh 10-14 days
Argentina, Brazil, Chile, Costa Rica, Peru, Panama, Ecuador, Colombia, Mexico 21-30 days
All other countries 21 to 30 days
** These are general delivery estimates and work correctly for 99% of the orders. Fraction of the orders may sometimes take longer than expected to arrive due to Postal or Customs delays and occasionally due to heavy snow in winters or festivals in India or during the Christmas holidays, delivery may take a little longer than these general estimates.
Processing time for all orders is 1-2 days.
Once we have packaged your order and ship it out, we will send you another email to let you know that it is on its way. We will also let you know the tracking number (so you can check the delivery status of your package online).
To ensure the quickest confirmed delivery of orders, please make sure to include the COMPLETE delivery address with the correct PIN/ZIP CODE. We will not be responsible for any delays resulting from incomplete address listings. All parcels shipped internationally require signature upon receipt to verify receipt. So we kindly ask that you be available and ready to receive the parcel at the shipping address you have provided to us so as to avoid any unnecessary complications or delays. If you know that there will be no one available to sign for your delivery, it may be best to supply an alternative address for delivery.
If no one is available at the delivery address to sign for the goods, the delivery company will leave a card quoting the card reference number to re-arrange delivery.
It is our endeavor to make shipping charges as reasonable as possible. Shipping is calculated according to the total value of the purchase as per the schedule below, and so it depends upon how many products you buy and usually not the weight or destination. Below is a breakdown of order total to shipment cost.
For orders below $60 value we charge $9.99 for standard delivery and $19.99 for expedited delivery. All orders above $100 qualifies for Free Worldwide Shipping!.